How We Review Casinos
The Maple Standard — our 8-point methodology for honest, independent casino reviews.
Every casino on Maple Casino Guide has been tested by a member of our Canadian team using a real account, a real deposit, and a real withdrawal. No casino is reviewed from a computer screen alone. Here are the eight criteria we evaluate on a 0–10 scale:
Licensing & Regulation
We only review casinos with active licenses recognized in Canada: iGaming Ontario (iGO), Malta Gaming Authority (MGA), or Kahnawake Gaming Commission. We verify license validity before every review.
Deposit & Withdrawal Speed
We test actual Interac e-Transfer deposits and withdrawals personally. We measure exact processing times and penalize casinos that delay payouts without cause.
Bonus Terms & Fairness
We read every word of every bonus term. Wagering requirements, game restrictions, maximum cashout limits, time limits, and bonus abuse clauses are all factored into our bonus score.
Game Library Quality
We evaluate the number of titles, provider diversity (Microgaming, NetEnt, Evolution, Pragmatic), RTP transparency, and whether games are available in demo mode.
Mobile Experience
We test every casino on iOS and Android — both app and browser. Load times, touch navigation, game compatibility, and account management are all scored.
Customer Support
We initiate live chat, email, and phone contact with each casino as ordinary players with real questions. Response time, accuracy, and helpfulness are scored.
Responsible Gambling Tools
We check for deposit limits, self-exclusion, session timers, reality checks, and links to Canadian resources (ConnexOntario, CAMH). Casinos without these tools are not recommended.
Overall Canadian Value
CAD currency support, Canadian-focused promotions, local payment methods, and French language support (for Quebec players) are all part of our final value score.